Customer Service Germany

Are you looking for a German professional to answer your potential foreign customers in German?

 

With the “4.1_Ufficio_Estero_IT - Assistenza Cliente” service we provide not only qualified personnel, but also the entire software structure to have an outsourced foreign office , ready to collaborate over time by managing foreign customer support processes.

 

The customer support we offer is provided based on your needs and methods, which will be identified during the knowledge phase.
The service aims to simplify the communication process in German/English.

 

The service is interesting both for companies that have just entered the foreign market , and for those that have been there for a longer time and wish to outsource the role of customer service with all the advantages in terms of time and costs that this entails.

The staff has VoIP call systems at their disposal , with which they make and manage call flows, putting quality first .
Furthermore, upon request, it is possible, through automations , to simplify the communication process between the parties to always be coordinated and attentive to the needs of the users.

 

Opening hours

08:00 / 12:30 - 14:30 / 18:00

 

Secretariat

in language Italian - English - German